Refund + Return Policy.
At ELA Editorial Co., our goal is to provide high-quality editorial and book coaching services that help writers achieve their creative goals. We strive for transparency and fairness in all our transactions. Please review our refund and return policy below.
Services Provided
ELA Editorial Co. offers a range of services, including but not limited to:
Manuscript Critiques
Basic Editing
Line Editing
Proofreading
Book coaching
Writing workshops and courses
Refund Policy
Editorial Services
Due to the nature of editorial services being customized and time-intensive, refunds are not offered.
Book Coaching Services
For book coaching packages, refunds are not offered.
Workshops + Challenges
Refunds for workshops, challenges, and group sessions are not available. If E.L.A. Editorial Co. has to cancel an event, a rescheduled date and time will be offered.
Cancellations + Rescheduling
Clients may reschedule coaching sessions with at least 24 hours' notice. If less than 24 hours' notice is provided, the session may be forfeited.
Satisfaction Guarantee
While we do not offer refunds for completed services, our goal is to ensure client satisfaction. If a client is not satisfied with the delivered work, we will make reasonable efforts to address concerns, including possible revisions within the scope of the original agreement.
Contact Us
If you have any questions about this policy or need further assistance, please reach out to us at erika@elaeditorialco.com.
By purchasing our services, you acknowledge and agree to this refund and return policy.
Thank you for choosing E.L.A. Editorial Co. We look forward to supporting your writing journey!